Entry Islands Entry Islands As the Welcome Walkway moves into the spawning spot for most of our members, there will be three places they exit into the world.  These are our Entry Islands.  They will be Fisher, Paiz, and Zona.  Members will arrive from the Walkway to a spot near the IG huts on all three of these islands. Members will still be spawning at CC Metro as well.  The support at CC Metro will remain the same as before.  Points to Remember When on duty, give new members your best attention Be friendly and available to answer questions Keep your eye on the IG hut to watch for new members who go there looking for you When off duty in these areas, always be polite to new members and help them find a guide if you are not available Wear shirt on duty and not when off duty Try to refrain from going AFK in these areas if you have a star in your nametag.  Please do not go AFK in these areas with your shirt on. Use voice only minimally in these areas When on duty, keep yourself available to new members by not joining chat groups filled up with premiums or guides.  If your chat group fills up, please break away to make yourself approachable by new members Use plenty of emotes All new member islands have information at the IG huts, spas and try-it machines, dance areas card areas travel areas,  real estate information. information in Spanish Don't be offended if new members do not respond to your hello.  Just move on to the next new member If you encounter someone who speaks another language, see if you can find a guide who can communicate with them. Handling problems If someone is using harassing language, teach the offended member about ignore In extreme cases report the incident or in very extreme cases, call for a helper (Please see our program notes on reporting issues) What to do at Fisher and Paiz and Zona All Islands The first priority is always to give a personal welcome to new members.  Say 'hello,'  make them feel welcomed, make them your buddy.  Explain any special events or themed events we may have going on at the time (signs at IG hut) Show them where they can see a list of our welcoming events. Invite them to come along (Welcome kiosk near IG hut) Explain to them about the advantages of becoming premium. Some of the new members who arrive here may want to see the world.  Show them the self-guided tours at the travel centers, or take them on a personal tour. Answer any questions they may have Explain to them about finding people and events. Offer them a welcome brochure if they don't have one already. The Island Guide huts have information on becoming premium, payment methods, emotes lists, Spanish information, and a list of our welcome events in chronological order. Fisher Specialties:  Vehicles and Questing.  Show members the Try-It Machines.  Help them sign up for events.  Show them the quest center and start them on a questing tutorial if they wish to learn more.  Explain about our vehicle clubs (Bouncing Buggies, Beach Boarders, Bike Starters, Hoverboat Risers) and Right Foot Questing Handling Problems During vehicle events, if someone is hoarding vehicles, just retrieve them.  This demonstrates that stealing isn't really possible in There. During vehicle events, if someone is behing bashed, help them learn about forcefield If someone is blocking one of the ramps to the point of it not being usable, call a helper or a greeter to fix the situation Paiz Specialities: Paintball, Tours, Dogs Help new members sign up for events Show them the paintball try it machines Show them the self-guided tours in the Tour center Explain about our Paintball club and Doggiemania club Note: The vehicle area may be removed or changed at a future date.  It is not part of the general plan of Paiz and the welcome islands Handling Problems If someone is being bashed or paintballed, teach them about forcefield Zona Specialties: Party, Fashion, Cards Help them sign up for events Explain about our Party Lights, Hola Amigos, Spades and Games, and Fun by Design clubs Handling problems If someone is using harassing language, teach the offended member about ignore In extreme cases report the incident or in very extreme cases, call for a helper (Please see our program notes on reporting issues) If someone is blocking a card table during an event, the host may remove them.  If the card hosts feel it would be useful to set the tables to owner only options, we can do that.  We hesitate to make that change until we understand it will be welcomed. Travel Points Self-Guided Tours It is anticipated that many of the people who end up at an entry area will be interested in seeing more of the world.   There are currently at least two self-guided tour at each of the New  Member Islands.  Currently tours from Paiz go to Caldera Landmarks and the Malihini Islands.  Tours from Fisher go to Ootay and Aurora.  Tours from Zona go to Monkey Crater and Tyr.  There are also tours of outliers such as the Drain and one for various types of There Funzones.  These two tours leave from Fisher or Paiz.  I may do a tour of good hoverboard spots for Zona in the future. The tours are marked by planters that the members will follow along the way (in progress).  In the future I plan to cover the tour spots with stones or other objects marked with the tour name. The tours of Caldera, Ootay, Tyr, Monkey Crater, are each designed to minimize asset downloads as they tour.  The Aurora and Malihini tours will be a bit more graphics intensive.  The Outliers and FunZones tours will be the most graphics intensive and should probably be one of the later ones they do. Guided Tours These leave from the Paiz Travel Center.  Help new members sign up for those if they wish.  There may also be hoverboat tours from the top of the BABs Tower on Paiz. General Points about getting around Explain to them how to find their 'Favorite' spots and that they will get new ones as they skill up. Explain to them how to 'undo last teleport' Explain that some zones will turn off their forcefields and be sure they know how to turn them back on Take them on a mini tour if they wish.  You can use our landmark page if needed, or go with them through the self-guided tours. Show them how the map works.